Review the number of licenses in the cart.The Shopping Cart page opens in a new tab or window. Your account and subscription information appear. Select Account from the navigation menu.If your subscription has expired and the grace period has elapsed, you will need to purchase a new subscription to retain your data.
If your subscription has not yet expired or the 7-day grace period has not yet elapsed, you can update your payment method on file to continue your subscription. Seven days after expiration (if not previously successful the subscription will be canceled on this day if the renewal fails).On the date of expiration (if not previously successful).CrashPlan for Small Business subscriptions attempt renewals three times before cancellation occurs, per the following schedule: This is usually due to a payment method that has expired or is no longer valid. If there is a payment interruption on your account and we are unable to bill you, your CrashPlan for Small Business subscription may expire.
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